SRK CARGO MOVERS offers pan India Train cargo service / freight transport through the second Indian railway system, with proven credentials for efficiently handling huge bulk shipments products, raw material and industrial finished goods. It offers SLR & VPH or Break bulk facilities for bulk goods as well as train shipment facilities to retail & small customers.
SRK CARGO MOVERS expansion plan started Door to Door Express Cargo by Road Operations from Chennai to Kolkata, Jamshedpur and Guwahati and Assuring 4th day delivery for East sector. Company lunched own 20 Feet and 24 Feet container vehicles with GPRS.
To ensure that time sensitive cargo reaches the destination through a faster mode meeting client's requirements, SRK Cargo connects your cargo through morning and evening flights. This will facilitate the cargo to be accommodated in different flights bound to various domestic markets in time.
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer. Some characteristics of good customer service include:
Promises for delivery of products must be on time. Delays and cancellations of products should be avoided.
Politeness is almost a lost art. Saying 'hello,' 'good afternoon,' 'sir', and 'thank you very much' are a part of good customer service. For any business, using good manners is appropriate whether the customer makes a purchase or not.
All customers should be treated professionally, which means the use of competence or skill expected of the professional. Professionalism shows the customer they're cared for.
Using the customer's name is very effective in producing loyalty. Customers like the idea that whom they do business knows them on a personal level.